THE POWER OF SATISFACTION: HOW JOB SATISFACTION DRIVES ORGANIZATIONAL CITIZENSHIP BEHAVIORS

Authors

  • Ms. Sumathi S, Dr. A. Gokula Krishnan Author

Abstract

Employee satisfaction is a wellspring of positive contributions within organizations. A satisfied workforce is a productive workforce. Numerous studies have established a positive correlation between job satisfaction and Organizational Citizenship Behaviour (OCB). OCB refers to employee actions that contribute to the organization's success but fall outside the strict confines of their job descriptions. Understanding how job satisfaction drives OCB is crucial for fostering a positive work environment and maximizing employee performance. This research investigates the power of job satisfaction in propelling OCB. The findings suggest that when employees find their work fulfilling and enjoyable, they are more likely to exhibit behaviours like helping colleagues, going the extra mile, and promoting a positive organizational image. Job satisfaction can fuel OCB through various mechanisms, including increased motivation, stronger organizational commitment, and a greater sense of reciprocity. By prioritizing employee satisfaction, organizations can cultivate a dedicated workforce that consistently goes above and beyond the call of duty. This, in turn, fosters a thriving organizational culture characterized by productivity, innovation, and a competitive edge.

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Published

2024-06-16

How to Cite

THE POWER OF SATISFACTION: HOW JOB SATISFACTION DRIVES ORGANIZATIONAL CITIZENSHIP BEHAVIORS. (2024). International Development Planning Review, 23(1), 2315-2327. https://idpr.org.uk/index.php/idpr/article/view/313