EVALUATION OF ORGANIZATIONAL EXCELLENCE IN LIGHT OF THE EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) CRITERIA FOR SPORTS AND PHYSICAL EDUCATION DEPARTMENTS IN THE SOUTHERN AND CENTRAL REGIONS

Abstract

The world is witnessing many changes and challenges, represented by the cognitive and administrative revolution, globalization and its various repercussions, and the emergence of what is known as the knowledge economy, and the resulting changes in work methods and the clear qualitative shift in the composition of human resources working in various institutions. This has led to a multiplicity of administrative approaches that can be used to improve the productivity of these institutions and achieve excellence in performance. The need to move towards applying institutional excellence has increased, and institutional excellence is considered a way of life and an intellectual pattern, as it is considered an integrated concept. The institutions and organizations - especially institutional ones - that exist in this era live in an era of competition in light of modern technological developments. This puts institutions in a position of insufficient normal performance in the face of these changes in order to reach greater aspirationsResearch problem:And work to raise the level of administrative cadres and make them within the level of quality of work in all sections of sports activity and keep pace with the development taking place in the world. And improving the department’s performance in this regard. Therefore, this study aimed to make the organization’s work according to precise standards of the European model (EFQM) to know the strengths and weaknesses in order to move towards excellence, to manage discrimination through (leadership, strategy, human resources, financial resources, satisfaction Employees, school sports service.   Research Objectives:Develop and standardize the organizational excellence scale in light of the European Foundation for Quality Management (EFQM) criteria for sports and school activity departments.Research Population and Sample: The researcher identified the research population as technical supervisors and employees in the sports and school activity departments in the southern and central regions. The total number was 468 employees representing 10 departments of sports and school activities nationwide in Iraq. The sample was selected to ensure its representation of the original population, consisting of technical supervisors and employees in the departments, totaling 269 (57.47%) individuals from the research population.