EVALUATION OF KNOWLEDGE AND CHANGE READINESS OF JEDDAH FIRST HEALTH CLUSTER STAFF MEMBERS REGARDING SAUDI ARABIA'S HEALTH TRANSFORMATION PROGRAM

Abstract

As a key component of Vision 2030, Saudi Arabia's Health Transformation Program (HTP) seeks to completely transform the nation's healthcare sector. The purpose of this study is to evaluate the knowledge and change readiness of Jeddah First Health Cluster (JFHC) staff members. The study seeks to assess how prepared JFHC staff members are to accept the changes that the HTP brings about. Employing a cross-sectional descriptive approach, 374 JFHC staff members were given a self-administered questionnaire. Employee understanding of the HTP and their readiness for change along emotional, cognitive, and purposeful aspects were assessed by the questionnaire, which was validated through a pilot study. The results demonstrated a substantial positive link (Pearson correlation value of 0.632) between employees' knowledge of the HTP and their readiness for change. Most participants agreed that the HTP will improve healthcare quality, boost efficiency through electronic health records, and promote access to services. However, there were conflicting sentiments regarding potential wage increases, additional stress, and the system's readiness for the changes. The study emphasizes the need for ongoing education and opportunities for professional growth in preparing healthcare professionals for the HTP. Organizational culture, leadership, and effective communication strategies are essential in fostering a supportive environment for change. Addressing concerns about job security, financial implications, and work-related stress is crucial for successful program implementation. In a nutshell, this research underscores the importance of knowledgeable and prepared healthcare professionals for the successful implementation of the HTP. By addressing identified challenges and leveraging employee engagement, Saudi Arabia can achieve the Vision 2030 goals and transform its healthcare system to deliver higher quality care and better patient outcomes.