SMART GOVERNANCE FOR EFFICIENT PUBLIC SERVICE DELIVERY: INTEGRATING TECHNOLOGY AND CITIZEN-CENTRIC APPROACHES
Keywords:
SMART Governance Public Service Delivery Technology Integration Citizen-Centric Approaches Digital Transformation IoT in Governance AI for Public Services Participatory Decision-Making Transparency and Accountability Data-Driven GovernanceAbstract
SMART governance is a transformative method that leverages generation to beautify public carrier shipping whilst making sure a citizen-centric attention. By integrating superior digital tools, statistics analytics, and participatory frameworks, SMART governance aims to enhance performance, transparency, and responsiveness in public administration. This paper explores the core concepts and additives of SMART governance, emphasizing the significance of adopting IoT, AI, and big records technology to optimize aid allocation and choice-making techniques. It additionally examines how citizen-centric techniques, consisting of participatory selection-making, actual-time feedback mechanisms, and digital inclusion, contribute to constructing consider and fostering accountability. Through case research and global first-class practices, this take a look at demonstrates how the fusion of era and citizen engagement can redefine public service delivery for the present day era.
