“STRATEGIC UPSKILLING AND WORKFORCE PERFORMANCE: EXAMINING THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT IN ORGANISATIONAL SKILL DEVELOPMENT INITIATIVES”

Abstract

As technological and market demands evolve, strategic upskilling initiatives have become an essential component of contemporary human resource management. Organizations operating in today’s knowledge-driven economy increasingly recognize the need for continuous skill development to remain competitive and enhance employee productivity. This study examines the relationship between strategic upskilling programs, employee engagement, and workforce performance, with particular emphasis on the mediating effect of employee engagement.A quantitative research approach was adopted, and primary data were gathered through a structured questionnaire administered to employees working in skill development organizations. The collected responses were analyzed using descriptive statistics, reliability analysis, correlation analysis, and mediation analysis. The findings indicate that strategic upskilling initiatives exert a significant positive influence on both employee engagement and workforce performance. In addition, the results confirm that employee engagement substantially mediates the association between strategic upskilling efforts and workforce performance.These findings suggest that organizations investing in employee training and continuous skill enhancement do more than strengthen workforce capabilities. They also foster a stronger psychological bond between employees and their work, which ultimately contributes to higher productivity and improved organizational effectiveness.